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Smart Travel Management

Never miss a flight again. Alerts, reminders, disruption support, baggage claims + 24/7 monitoring. 

Smart Travel is our proactive support service designed
for real-world travel where flights change, rules are unclear,
and disruptions happen.

While booking platforms end their responsibility at checkout,
we continue to support you monitoring flights, advising on fare rules
and visa requirements, and stepping in when things change.

Ideal for travellers who value protection, clarity, and a human advocate when it matters.

Smart Travel Management Includes

1.

Automated travel reminders (1 week, 48h, 24h, day‑of).

4.

Refund and compensation claim handling.

7.

Payment flexibility for flights (Klarna, ClearPay, PayPal Pay‑in‑3).

2.

Real-time alerts for delays, cancellations, rerouting, and gate/terminal changes.

3.

Missed‑flight prevention with proactive rebooking support.

5.

Baggage‑delay and lost‑baggage compensation support.

6.

Layover guidance and airport connection support.

What-is-Clearpay-and-How-It-Works-
klarna
revolut
paypal

Pay-Per Flight & Membership Features

Pay-Per Flight

  • Full concierge management and alerts for one trip.

  • For non-members only

  • 5-10% flight amount per flight

Membership Add-Ons

  • Full concierge management and alerts for multiple trips.

  • For Silver or Gold members only

  • Only £29 per flight or £14.99/month (2 flights)

Unlimited Smart Travel Management

  • Unlimited MSTS management and support.

  • Free for Platinum members only

Thanks to Smart Travel, my partner and I haven't missed a flight in over five years! The reminders and proactive rebooking features have saved us thousands in missed-flight fees. We can finally travel with peace of mind knowing Smart Travel has our back. Highly recommend it to anyone who values stress-free travel!" D.O & S.O
Example trip section

Real examples of how clients use Smart Travel Management during and after their trips

1.

Family of Six – Visa Issue:

Youngest child’s visa was delayed the day before travel. Airline was contacted and full refund secured.  Flights rebooked once visas were approved — saving them $6000, hours and significant stress.

2.

Flight Delay – £200 + Compensation:

Our Smart Travel system detects the delays as clients land. We initiated compensation for expenses Clients have received £150 + each, unaware they were even entitled.

3.

Emergency Re‑Route – USA + Africa:

Client needed last‑minute rerouting from London to USA and then Africa. We found an alternative option £1,000 cheaper and booked within hours.

4.

Summer Travel – New Jersey to London Family Trip:Family of six struggled for days to find flights. MAJ secured perfect flights, seat arrangements, and coordinated accommodation — saving them $3,000.

5.

Overnight BA Delay – £1,500 Compensation:

A couple flight delayed overnight. We processed full compensation and covered expenses worth £1,500.

6.

$500 Change‑Fee Avoided – GDPR Advisory:

Client booked through another agent but needed date change. We coached them on exactly what to tell the airline, avoiding a $500 penalty.

7.

Urgent UK → USA Trip:

Client quoted extremely high fares by other agencies. MAJ secured a suitable fare within two hours, saving £500 and six hours of search.

Already booked your flight? Let Maj handle the rest

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Request Personalised Travel Support 

This service is for travellers who are ready to request personalised options and proceed if suitable.   support@majtravelconcierge.com | +447387 795220

When are you planning to travel?
If you prefer, book a free call to discuss your travel plans.
February 2026
SunMonTueWedThuFriSat
Week starting Sunday, February 1
Time zone: Coordinated Universal Time (UTC)Phone call
Friday, Feb 6
10:00 AM - 11:00 AM
11:00 AM - 12:00 PM
12:00 PM - 1:00 PM
1:00 PM - 2:00 PM

A £50 search & Quote fee applies once we begin preparing your personalised itinerary. This fee is fully deducted from your concierge fees if you proceed after approving your quote.  

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