Smart Travel Services-Info & Queries
Understand how Smart Travel Monitoring works before you join.
Service Description
Book a 10–15 minute call with our concierge team to get clear guidance on: What Smart Travel Monitoring includes How we track your flights and send alerts What information you need to submit Membership vs non-member benefits What we can handle if your flight is delayed, changed, or cancelled What Smart Travel does not cover How compensation support works This call is perfect for: New clients unsure about how Smart Travel works Travellers wanting clarity before their next trip Corporate or family travellers wanting monitoring for multiple passengers Non-members who want to understand the value before paying Important: Smart Travel Monitoring can only be fully provided for flights booked directly through Maj Travel Concierge. External bookings may receive limited support.
Cancellation Policy
📌 Important Disclaimer For full management and full access to our support, we can only manage flights that were booked directly through Maj Travel Concierge. If your flight was booked elsewhere, please upload your flight details when booking this service. We will review the information and advise you on what we can realistically support, including guidance and preparation for you to speak with the airline.
Contact Details
London, UK
+447387795220
support@majtravelconcierge.com